Refund policy

1. E-books:

• All e-book purchases are final and non-refundable. Due to the nature of digital products, we do not offer refunds or exchanges for e-books under any circumstances.

2. Paperbacks:

• We only replace paperbacks that arrive damaged or defective. If your paperback arrives damaged, please contact us within 7 days of delivery with the following:

  • A clear photo of the damaged item

  • A description of the issue

  • Your order number

If your claim is approved, we will send a replacement copy of the same title.

3. No Returns or Refunds:

• We do not accept returns or provide refunds for any physical or digital products.

For any questions or concerns, please contact us at toni@tonidenisebooks.com.